Clerical Support Professional

6 days ago


Cumbernauld, North Lanarkshire, United Kingdom South Lanarkshire Full time
Job Overview:

In this dynamic role, you will work closely with our team to deliver exceptional service to our customers. As a Housing Assistant, you will be responsible for providing administrative support, handling customer inquiries, and contributing to team objectives.

Main Tasks:
  1. Handle customer calls, emails, and face-to-face interactions, responding to their needs promptly and professionally
  2. Prepare and maintain accurate records, reports, and documents, utilizing your attention to detail and organizational skills
  3. Collaborate with colleagues to achieve team goals, demonstrating adaptability and a positive attitude
Necessary Qualifications:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • A good understanding of Microsoft Office applications, particularly Word and Excel
  • A commitment to delivering high-quality service and exceeding customer expectations
Working Hours:

Monday to Thursday (8:45am - 4:45pm), Friday (8:45am - 4:15pm), 35 hours per week.

Salary Range:

£25,200 - £29,400 per year.



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