Military Operations Manager

2 months ago


Dartford, Kent, United Kingdom Amazon UK Services Ltd. Full time
About the Role

This role focuses on individuals with military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon.

At Amazon, thousands of former military personnel are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe.

Key Responsibilities
  • Create, oversee, and drive a culture of safety and wellbeing
  • Analyse and implement changes to keep quality and productivity at a consistently high level
  • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  • Work collaboratively with management-level colleagues to standardise shift practices
A Day in the Life

You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.

About the Team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.



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