Aftersales Technical Specialist

18 hours ago


Lewes, East Sussex, United Kingdom First Recruitment Services Full time
Job Description

We are delighted to be working with a renowned, specialist client as they seek to recruit an additional Service Engineer on a full-time permanent basis. This role offers the opportunity to travel regularly within the UK and internationally on company business.

  • Providing technical support and advice to customers, distributors, and colleagues via telephone helpdesk and site visits.
  • Liaising with customers on logistics, including shipment from the factory of new goods and return of any faulty goods to the factory.
  • Diagnosis and repair of any faulty goods in accordance with service level agreements.
  • Occasional support of design and development through product testing.
  • Maintain databases on customer service in order to produce reports on KPIs.
  • Promoting sales of contracts and service parts.
  • Training customers in the use of equipment.

The ideal candidate will have significant experience in a relevant occupation or possess an HNC/HND in a mechanical or electrical subject. A full UK driving licence is also essential.

Salary: £40,000 - £42,000 per annum, depending on experience, plus very good company benefits.

Requirements
  • Manual dexterity combined with the ability to use hand and power tools.
  • Ability to read and interpret correctly electrical/electronic and mechanical engineering drawings.
  • Ability to prepare cables, fit sleeves, and solder and/or crimp joints.
  • Ability to connect and operate pressurised gas bottles.
  • Ability to use electrical test equipment, including multi-meters.
  • Ability to use mechanical test measurement instruments including micrometers.


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