Client Relations Expert
4 weeks ago
As a Customer Contact Specialist at Listers Careers, you will be responsible for delivering exceptional customer experiences across multiple channels. This includes handling aftersales calls, upselling products, and driving lead conversions.
Main Responsibilities:
- Providing professional support to customers via phone, email, and live chat
- Accurately recording customer interactions and updating CRM systems
- Maintaining a high level of customer satisfaction through effective issue resolution
- Identifying opportunities to upsell products and services
About You:
We're looking for a highly motivated and organized individual with excellent communication skills. As a key member of our team, you will be expected to work independently and as part of a team to achieve business objectives.
What We Offer:
- A competitive OTE of up to £27,000 plus benefits
- The opportunity to work 37.5 hours per week, Monday to Friday, with occasional Saturdays
Estimated Salary: £26-31 per hour based on 37.5 hours a week
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