Administrative Support Officer
4 weeks ago
About the Role
The postholder will be responsible for providing administrative support to the multidisciplinary team. Duties will include, but are not limited to, processing information, liaising with team members and external agencies, and managing patient records.
Main Responsibilities
Handling office communication and correspondence, including phone calls and emails.
Supporting clinical staff with general administrative tasks and receptionist duties as requested.
Managing patient communication, including the booking and rescheduling of appointments.
About Us
Quay Primary Healthcare CIC is a pool of locums, supporting Warrington and Cheshire and Merseyside practices. We are passionate about a high standard of health and wellbeing for our staff and patients.
Person Specification
- Adaptability, flexibility and able to take the initiative and prioritise workload.
- Empathy, sensitivity, and compassion.
- Resilience to work in a sometimes emotionally challenging environment.
- Work systematically with attention to detail.
- Perform under pressure.
- Excellent communication and interpersonal skills.
- Communicate confidential information effectively and accurately using appropriate communication tools.
- Tact and diplomacy.
- Excellent time management.
- Knowledge of primary and community healthcare.
- Knowledge of electronic patient record system.
- Excellent communication skills.
- Good organisational and IT skills.
- Ability to manage and prioritise workload.
- Clear understanding of professional responsibilities and accountability.
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