Cinema Operations Manager

4 weeks ago


Exeter, Devon, United Kingdom Vue Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our cinema team and drive business success. As a key member of our management team, you will be responsible for the overall performance of the cinema, ensuring it is a first-choice destination for customers in the local market.

Key Responsibilities
  • Leadership and Management: Lead and manage the cinema team, setting individual objectives and ensuring effective communication of business plans and KPIs.
  • Customer Experience: Create a positive working culture, delivering exceptional customer service and promoting an environment that values diversity and inclusion.
  • Business Planning: Develop and implement business plans, working closely with senior leadership to ensure the cinema is set up for success.
  • Performance Management: Conduct regular performance reviews, focusing on individual goals and objectives, and development plans for areas of improvement.
  • Recruitment and Training: Source, interview, and recruit new team members, and develop training plans to upskill the management team.
  • Operations and Compliance: Manage staff hours, screen content schedules, and ensure compliance with all legal requirements and company policies.
  • Communication and Delegation: Effectively communicate and delegate tasks to promote team development and productivity.
Requirements
  • Leadership Experience: Strong experience in a team leadership role in a customer-facing environment.
  • Business Acumen: Strong business acumen, with the ability to deliver forecasted targets and provide business reports to senior leadership.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to coach and delegate tasks effectively.
  • IT Skills: Proficient in IT, with experience using cinema technology, including till points and ticket scanners.
  • Team Player: A team player who supports colleagues and peers with daily tasks and shares a passion for the film and cinema industry.
About Vue

Vue UK & Ireland is part of Vue International, one of the world's leading cinema operations. We are committed to ensuring that our policies and processes promote equal access and opportunities for all employees.



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