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Holiday Camp Operations Manager

1 month ago

Sutton Coldfield, Birmingham, United Kingdom Ultimate Activity Full time

Camp Manager Job Description

At Ultimate Activity Camps, we are seeking a highly motivated and experienced Camp Manager to lead our holiday camps. As a Camp Manager, you will be responsible for the successful delivery of our multi-activity holiday childcare programmes, ensuring the welfare and safety of the children on camp is maintained at all times.

Key Responsibilities

  • Directly manage a team of staff to ensure they deliver both the quality of care and the standard of activities expected at Ultimate Activity Camps.
  • Inspire your staff to deliver quality activities by leading by example with energy and enthusiasm.
  • Ensure all policies and procedures on camp are adhered to by yourself, your staff and the children in your care, including all health and safety, and safeguarding procedures.
  • Lead Camp Induction Day for your staff prior to camp opening.
  • Work with the Early Years Leader to ensure Ofsted requirements are always met on camp, liaising directly with an inspector in the event of an inspection.
  • Liaise with Head Office with updates, queries any issues that arise throughout the day.
  • Act as the point of contact for parents on camp, in person and on the phone, including feeding back any issues that arise throughout the day.
  • Act as the point of contact with the Host School, meeting with their representatives to ensure the smooth running of camp.
  • Manage all administrative duties on camp, including sign-in and sign-out procedures, registration, staff rotas and changes to the timetable.
  • As well as our multi-activity programme, Ultimate Activity Camps encompasses several other specialist programmes. As a Camp Manager you must liaise with the staff teams of these specialist programmes to ensure the smooth running of your site.
  • Manage any other challenges that come with running a dynamic holiday camp environment.
  • Continuously promote the welfare of the children in your care and ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.
  • Live up to the Ultimate Activity Camp promise of 'Inspiring Children Every Day' and behave in a manner that reflects the expectations of the company throughout your employment.

Requirements

  • Qualified or working towards a qualification in childcare, teaching or coaching, with significant experience of working with children.
  • A natural leader with management experience, ideally within the holiday camp, childcare, teaching or coaching sectors.
  • Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff.
  • Good working knowledge of camp activities. You must be prepared to take short term cover of groups until suitable cover is sorted.
  • Good decision maker, able to quickly assess and make informed judgements.
  • Pro-active and conscientious, able to adapt to situations when required.

Benefits

  • Paid pre-camp training programme to prepare you to be an Ultimate staff member.
  • Competitive pay and opportunities for progression
  • Subsidised First Aid qualifications and CPD opportunities.
  • Each day is filled with rewarding work in an enthusiastic environment.
  • Refer a Friend scheme