Technical Support Specialist
3 days ago
Job Description:
At Love Success Recruitment, we are currently seeking a highly skilled Technical Support Specialist to join our team on an immediate basis.
Key Responsibilities:
- Provide expert advice and support to customers through various communication channels.
- Develop in-depth knowledge of relevant products and services to provide informed guidance.
- Monitor and analyze data to identify potential issues and develop effective solutions.
- Collaborate with internal teams to deliver high-quality services and products.
- Ensure timely resolution of customer queries and concerns.
- Stay up-to-date with industry developments and best practices to enhance service delivery.
- Contribute to the development of knowledge management content to support internal teams.
Requirements:
- Proven experience in customer service or technical support roles.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Knowledge of data analysis and visualization tools.
Benefits:
- A competitive hourly rate of £22.56 plus holiday pay accrual.
- A hybrid working model offering flexibility and work-life balance.
- Ongoing training and development opportunities to enhance skills and knowledge.
Location: This role is based in the UK, and the successful candidate will be required to work from home or our office location.
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