Customer-Centric UX Designer for AI-Powered Shopping Assistant

3 weeks ago


London, Greater London, United Kingdom undisclosed Full time

We are looking for a talented UX designer to contribute to our growing team behind Amazon’s new generative AI-powered shopping assistant, Rufus. This is an exciting opportunity to help shape the future of this high-impact product, which benefits from extensive customer research and behavioural data, and a rapid launch cadence.

We make it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX designer on this cutting-edge project, you will help conceptualise and communicate detailed interactions, effectively partner with product and research to define a shared vision, and present and defend design recommendations to stakeholders and leadership.

The Search and Conversational Shopping Team is revolutionising the search and shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalised experiences that seamlessly connect customers with information and recommendations that help them easily and enjoyably shop for the products they need.

The ideal candidate will have experience in delivering design solutions as a UX designer or interaction designer, own end-to-end product design for medium- to large-scale products, and create rapid UI prototypes for user testing.


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