Senior Operations Planner

5 days ago


Crawley, West Sussex, United Kingdom Evri Full time
About the Role

We are seeking a highly skilled and experienced Senior Planner to join our team at Evri. As a Senior Planner, you will play a critical role in developing and implementing planning strategies to ensure the smooth operation of our parcel delivery network.

Key Responsibilities
  • Develop and implement planning strategies to ensure optimal resource allocation and minimize business risk.
  • Work closely with the Centralized Planning function to engage, support, and embed new initiatives or practices for the network.
  • Build and maintain a comprehensive holiday planning schedule for self-employed couriers to ensure coverage during peak seasons.
  • Lead strategies through the planning team to ensure a full coverage file and strategy is provided and maintained effectively.
  • Collaborate with marketing and sales teams to anticipate and plan for volume fluctuations.
  • Work closely with operations and logistics teams to optimize courier routes based on parcel volume and delivery locations.
  • Implement strategies to minimize delivery times and enhance overall efficiency.
  • Analyze and implement coverage files to ensure all regions can handle peak volumes and maintain service standards.
  • Design contingency plans for unexpected increases in parcel volumes.
  • Develop, analyze, and challenge key performance indicators (KPIs) related to resource planning, including courier utilization rates, ETAs, and holiday coverage.
  • Identify areas for improvement and implement adjustments to enhance planning accuracy.
  • Ensure effective reporting tools are set up and maintained to provide standardized, clear, and timely information regarding changes in parcel volume and operational requirements.
  • Develop and refine forecasting models to predict future parcel delivery demands.
Requirements
  • Current UK driving license
  • Planning qualification desirable but not essential
  • Experience of managing a team remotely
  • Influencing and coaching a team to deliver high results
  • Experience and knowledge of working to high-value budgets
  • Experience of planning coverage and workforce management
  • Working with unions and in a hybrid of an employed and self-employed model
What We Offer

We offer an excellent remuneration package with fantastic opportunities for progression, learning, and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. If you have the experience, drive, and dedication to make your mark within our business, we encourage you to apply.


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