Project Manager

4 weeks ago

Poole, Poole, United Kingdom FLOWBIRD Full time

About Flowbird

Flowbird Transport Ltd is a leading provider of fare management and self-service ticketing solutions for public transport. Our complex systems include payment devices, ticketing hardware and software, contactless smartcards, and hosted server environments. We deliver Smart Transport solutions to world-class cities, including London, Belfast, Edinburgh, Paris, New York, Perth, Melbourne, Helsinki, Sydney, Rome, Brussels, and Toronto.

Our market leadership is driven by a continuous drive to innovate and push the frontiers of what is possible to make our customers more successful. As a result, we are a thriving business that is investing strongly and building a team for delivering new opportunities and supporting existing customers.

Role Summary

Responsible for managing small to medium-sized projects or working for a Programme Manager on managing elements of a large programme that deliver highly technological products with demanding timescales. Through your project management competence and attention to detail, the selected candidate will ensure successful delivery.

The projects and programmes require hardware and software development and test, with deployment and system go-live events requiring regular customer interactions in meetings, workshops, and reviews.

Responsibilities

  • Ensure project schedule and budget are tracked and remain on target. Identify any deviations and take corrective action.
  • Provide regular financial and status reporting.
  • Prepare and maintain the profit and loss statement, including cash flow.
  • Manage a project team, maybe within a programme.
  • Oversee the delivery of the project in conjunction with the project Technical Lead.
  • Provide the necessary support for tenders, commercial events, customer presentations.
  • Provide the main point of contact for project matters.
  • Manage customer expectations and ensure that they are met or exceeded.
  • Provide leadership in the resolution of issues and challenges.
  • Ensure the project team understands project goals.
  • Prepare and maintain the project schedule.
  • Prepare written reports as required.
  • Manage the project risks and issues register.
  • Ensure resources are in place to deliver projects.
  • Ensure each project team member understands their role, the activities assigned to them, the deliverables expected from them, and the resources and timescales available to them.
  • Liaise with other departments necessary for delivery of the project, including Hardware and Software Engineering, Production, Supply Chain, Commercial, Field Services, Technical Support, and Product Development.
  • Participate in the negotiation of contract variations with the customer.
  • Ensure timely and professional responses to the customer.
  • Ensure all customer commitments are met.
  • Ensure customer invoicing is completed in line with project schedules.

Experience

The Project Manager should have experience of the whole project lifecycle from bidding to warranty support and is likely to have experience of the delivery of complex systems.

Strong candidates will have previously worked managed projects which include substantial hardware and software development. They will have a proven track record of delivery to external customers. Their customer-facing skills and project management competences are of the highest importance to the role.

Core skills

  • Understanding of the project and engineering lifecycle and software and/or systems engineering experience.
  • Academic qualification probably to degree level accompanied by experience of successful project delivery.
  • Ability to manage complex projects.
  • Strong interpersonal skills with excellent oral communication and time management and be used to working to deadlines.
  • Strong commercial skills.
  • Proficient in the use of Microsoft and Google business software environments (spreadsheets, email, word processing).
  • Flexible working hours to accommodate the needs of projects.

Behavioural factors

  • Leader and team player able to work well under pressure.
  • Capable of making decisions independently.
  • Practical and 'hands-on' when required, self-motivated, self-starting, instinctive problem solver, attention to detail, tenacious and reliable.

Company Benefits:

  • 25 days holiday, plus Bank holidays, with the option to buy or sell days.
  • Up to 6% contributory Company pension scheme.
  • Life assurance of x4 annual salary.
  • Health Cash Plan.
  • Discounted gym membership with a company subsidy.
  • Six months Company sick pay.
  • Employee discounts.
  • Employee assistance programme available 24/7.
  • Flexible Benefits platform giving you the option to purchase additional benefits including critical illness cover, additional life assurance, dental insurance, health screening, cycle to work scheme, personal car leasing, breakdown cover, purchase of technology.
  • Paid Employee Volunteering days.
  • Additional Maternity / Paternity leave.
  • Free onsite car parking.
  • Free tea/coffee.

Reports to

  • Programme Manager / Project Director

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