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Business Operations Coordinator

2 months ago

Lichfield, Staffordshire, United Kingdom Ministry of Justice Full time

Job Summary

We are seeking an experienced Administrative Support Specialist to join our team at the Ministry of Justice. The successful candidate will provide administrative support within the Business Hub, including switchboard duties, post distribution, filing, photocopying, and typing.

Key Responsibilities

  • Operate the switchboard effectively, ensuring all messages are communicated to the appropriate parties.
  • Receive, open, distribute, and monitor all prisoner mail on a daily basis, adhering to local and national policies.
  • Receive and distribute incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail.
  • Send, collect, and distribute faxes to relevant staff members.
  • Forward mail to establishments for prisoners who have transferred.
  • Transcribe investigation and hearing tapes efficiently and accurately (if qualified typist).
  • Provide copy typing services when required (if qualified typist).
  • Keep secure copies of all documentation, either in hard copy or electronic form.
  • Process Chaplaincy paperwork, including prisoner applications and arranging visits.
  • Act as a contact point for communications, prioritizing and distributing to the appropriate person or department.

Administrative Tasks

  • Provide administrative assistance in the area of work.
  • Maintain an accurate filing system for the area of work.
  • Respond to queries relating to the area of work, redirecting where necessary.

The successful candidate will be expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. An ability to fulfill all spoken aspects of the role with confidence through the medium of English is essential.

Behaviours

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Working Hours

37 hour working week.