Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Ramsgate Garden Centre. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities
- Deliver exceptional customer service and provide a positive shopping experience
- Advise customers on shoe care and accessories to complement their needs
- Meet daily sales targets and KPIs
- Work collaboratively with the sales team to maintain a friendly and engaging store environment
- Support the maintenance of store standards, product placements, and stockroom
What We Offer
- A competitive hourly rate of £11.70 (21+), increasing to £12.05 after completing the required retail induction
- A generous staff discount scheme, some of which can be shared with family and friends
- Holiday entitlement increasing with service
- Company contribution pension
- Access to the Pavers Foundation and RetailTRUST
Requirements
- Good availability for weekend and weekday working
- Previous experience in sales, customer service, or retail is desirable but not essential
- Ability to work in a fast-paced environment and meet sales targets
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