Hospitality Service Provider

12 hours ago


Weston on the Green, Oxfordshire, United Kingdom ibis Cambridge Full time
Role Description

We are looking for a highly skilled and enthusiastic individual to fill the position of Hospitality Service Provider at ibis Cambridge Central Station. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

About the Job

The successful candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to work effectively in a fast-paced environment. You will be responsible for greeting guests warmly, processing check-in and check-out procedures, and maintaining a clean and organized reception area.

Key Responsibilities
  • Provide exceptional service to guests, responding to their needs and preferences.
  • Process check-in and check-out procedures accurately and efficiently.
  • Handle guest queries and resolve issues promptly and professionally.
  • Maintain a clean and organized reception area, adhering to high standards of housekeeping.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A friendly and approachable demeanor.
  • The ability to work effectively in a fast-paced environment.
  • Familiarity with hotel operations and systems.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of £12.70 per hour.
  • Opportunities for career growth and development within our international hospitality network.
  • A supportive and inclusive work environment.

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