Education Experience Manager

5 days ago


Oxford, Oxfordshire, United Kingdom Oxford Summer Courses Full time
About the Role

We are seeking a highly skilled and experienced Education Experience Manager to join our team at Oxford Summer Courses. As a key member of our staff, you will be responsible for creating a positive and welcoming environment for our students.

The successful candidate will have experience working with young people in a residential setting and will possess excellent communication skills, including the ability to lead a team and a diverse group of students. You will also have proven ability to work well under pressure and adapt to changing situations.

Main Responsibilities:

  • Responsibility for students - Building rapport and following the course structure, including taking a register at set times each day and setting behaviour expectations.
  • Pastoral care - Ensuring a swift response to any welfare, safeguarding, disciplinary or other issues whilst on course.
  • Activity planning and delivery - Supporting the Course Director and Activity and Excursions Coordinator in delivering the social and cultural programme including excursions, day trips, and restaurant meals for your group.
  • Staff management - Managing the performance and behaviour of a small team of Course Coordinators.
  • Atmosphere - Fostering a positive work environment within your team and the wider team on site.
  • Residential duties - Up to 10 hrs per week, as part of the residential team including morning registrations, meal time supervision, curfew checks and overnight phone duty.

About You

  • You're a great planner and are well-organised.
  • You're able to look after a group of students, with a firm but friendly approach to maintain discipline whilst ensuring a great student experience.
  • You have a strong passion for education, student experience and development.
  • You're comfortable managing a range of responsibilities, including admin and ensuring student engagement in all aspects of the course.

Salary: £25,000 - £30,000 per annum, depending on experience.



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