Customer Service and Sales Representative
5 days ago
We are seeking a highly motivated and dynamic individual to join our team as a Customer Service and Sales Representative. This exciting role combines customer service and telesales responsibilities with a strong focus on upselling, lead generation, and supporting the sales team in driving revenue growth.
The ideal candidate will have proven experience in customer service, telesales, or inside sales roles, preferably in a B2B environment. Strong communication skills, with the ability to engage effectively with customers and prospects, are essential for success in this role.
A salary of £30,000 per annum is offered for this position, reflecting the company's commitment to attracting top talent. Benefits include a newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, and 20 days annual leave plus Bank holidays.
The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries and resolving issues efficiently, and maintaining detailed records of customer interactions and transactions. They will also be expected to conduct outbound calls to promote the company's products and services, identify upselling and cross-selling opportunities, and generate leads through various channels.
Key skills and qualifications for this role include:
- Proven experience in customer service, telesales, or inside sales roles
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Excellent problem-solving and analytical skills
- Proficiency in CRM software and lead generation tools
We look forward to receiving applications from qualified candidates who are enthusiastic about delivering exceptional customer service, driving sales, and contributing to a growing team.
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