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Receptionist
2 months ago
Job Introduction
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at our Volkswagen Dealership in Coventry. The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient front-of-house experience.
Key Responsibilities
- Meet and greet visitors, introducing customers to the relevant staff and ensuring a warm and welcoming atmosphere.
- Receive and direct inbound telephone calls to the appropriate department, providing a professional and courteous service.
- Support the departments with customer events and promotions, ensuring a seamless and engaging experience.
- Perform various administrative tasks as required, maintaining a high level of accuracy and attention to detail.
About You
- You will have a proven track record of providing excellent customer service in a fast-paced environment, with a strong focus on building rapport and driving a positive first impression.
- You will be confident in meeting new people on a daily basis, with the ability to build quick and meaningful relationships.
- You will possess a customer-orientated approach, with a strong desire to provide the best possible service to our customers.
What We Offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events