Senior Pensions Administrator
4 weeks ago
We are seeking a highly skilled and experienced Pensions Administrator to join our team at Interactive Investor. As a key member of our Pensions Operations team, you will play a critical role in ensuring the smooth operation of our Sipp and Pension services.
As a Pensions Administrator, you will be responsible for performing key task validation, authorisation and quality assurance, as well as the administration and oversight of key controls for all our Sipp and Pension activities. You will also be responsible for supervising workloads, training junior members of the team, and assisting customer queries.
Key Responsibilities- Perform live task validation and authorisation, as well as retrospective quality assurance
- Administer or maintain oversight of key departmental controls and reflect as necessary
- Complete department risk management documentation such as Risk Events and Regulatory Breaches and track delivery of subsequent actions including the necessary liaison with Operational Oversight
- Identify areas of risk/exposure within the department and suggest ways in which such risks could be mitigated
- Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance
- Maintain the first line of defence by operating risk controls assigned to the individual
- Maintain the first line of compliance defence by ensuring team adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation
- Responsible for ensuring all CASS related activities and processes are completed daily to safeguard client assets
- Make informed risk decisions and effectively and credibly debate and challenge management recommendations within your role in line with the approved Risk Appetite Framework
- Advanced time management and prioritisation skills
- Advanced interpersonal, communication and influencing skills
- Advanced customer service skills
- Intermediate capability to think clearly and creatively in delivering operational change in line with a defined strategy/vision
- Advanced ability to stay calm under pressure and display emotional resilience when handling difficult situations or conversations
- Advanced problem solving skills
- Intermediate MS Office Skills
- Knowledge – demonstrate a thorough understanding of Anti – Money Laundering, Pension Regulations
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Pensions Administrator looking for a new challenge, please apply now.
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