Insurance Product Validator

20 hours ago


Bristol, Bristol, United Kingdom Irish Life Group Services Limited Full time

Ireland's Irish Life Group Services Limited is dedicated to providing top-notch customer care. As a Clinical Claims Assessor, you'll guarantee that every claim processed meets the highest standards of quality and integrity.

About This Opportunity
  • This role involves evaluating the validity of clinical claims related to individual and corporate protection policies, confirming only legitimate claims are settled.
  • Using established escalation protocols, you'll review high-value claims exceeding predetermined thresholds, ensuring adherence to regulatory requirements.
  • With a keen eye for detail, you'll assess and validate claims based on available data, addressing any discrepancies through prompt communication with relevant parties.
Main Responsibilities
  1. Verify claimant eligibility by reviewing medical and non-medical records, using discretion to escalate complex cases when necessary.
  2. Conduct regular reviews of evidence for clinical IP claims where recovery is expected, continually assessing claim validity and seeking safe returns to work.
  3. Deliver outstanding customer experiences through empathetic communication, actively listening to concerns and resolving issues efficiently.
Our Benefits

We value our employees' well-being and growth. As a member of our team, you'll enjoy a competitive salary and comprehensive benefits package, featuring a generous pension scheme, bonus incentives, and access to flexible working options, professional development, and more.



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