Store Profitability and Customer Service Manager

1 month ago


Barnstaple, Devon, United Kingdom Clintons Full time

About the Store Management Role

At Clintons, we're looking for a highly experienced Assistant Manager who can take ownership of store operations, drive sales, and deliver exceptional customer service. The ideal candidate will have a strong commercial focus, excellent leadership skills, and the ability to motivate the team to achieve outstanding results.

Key Responsibilities:

  • Drive sales and profitability through effective store management and team leadership.
  • Set an example as an Assistant Manager by delivering exceptional customer service and promoting a positive store environment.
  • Implement high visual merchandising standards and maintain store housekeeping to the highest level.
  • Manage all aspects of Health & Safety, ensuring compliance with company standards and laws.
  • Oversee stock control, stock counts, payroll budgets, and targets to maximize store performance.
  • Motivate and support the team to achieve and exceed agreed objectives, developing a high-performance culture within the store.
  • Collaborate with the Store Manager, Area Manager, and HR to address people issues effectively and efficiently.
  • Support recruitment and ongoing training and development of the team to ensure continuous improvement.
  • Work closely with the Store Manager to develop a strategic plan, analyze sales trends, and implement action plans to maximize sales and profitability.
  • Manage and oversee all cash handling, banking, and safe procedures, adhering to company standards.
  • Responsible for till management, including the number of open tills, till issuing, cash handling, and variances.
  • Develop and implement loss prevention controls with the Loss Prevention team to prevent internal/external theft and system errors.

Requirements:

  • Able to travel to other stores if necessary.
  • Responsibility for store budget.
  • Availability to work 5 out of 7 days, including weekends, early mornings, and late nights, with flexibility to adjust hours when required.
  • Key stakeholders include the Store Manager, Store Team, District Manager, Central Operations Department, and HR Department.

Essential Skills:

  • Strong coaching and development skills to establish a high-performing team.
  • Enthusiastic, driven, and motivated Assistant Manager with excellent selling techniques and a proven track record of driving sales and profitability.
  • Previous line management experience in a retail and customer service environment, with the ability to deal with people issues effectively and efficiently.
  • Customer-orientated with a track record of delivering exceptional customer service.
  • Ability to multitask and meet deadlines.


  • Barnstaple, Devon, United Kingdom Starbucks Full time

    Job Title: Store Operations ManagerAbout the Role:As a Store Operations Manager at Starbucks in Barnstaple, you will lead a team of baristas to deliver exceptional customer experiences and manage store operations.You will be responsible for managing inventory, scheduling, and customer service to drive business growth.Key Responsibilities:Lead a team of...


  • Barnstaple, Devon, United Kingdom Costa Coffee Full time

    About the RoleWe are looking for a talented Store Manager to join our team at the Barnstaple Retail Park store. As a Store Manager, you will be responsible for leading a team of retail professionals, driving sales growth, and improving customer satisfaction.Key Responsibilities:Team Leadership: Lead and motivate a team of retail professionals to achieve...


  • Barnstaple, Devon, United Kingdom Starbucks Full time

    Job SummaryThis Retail Store Manager position is an exciting opportunity to lead a team and drive sales growth in a dynamic retail environment. As a Shift Leader, you will be responsible for overseeing store operations, ensuring excellent customer service, and developing your team's skills. With a strong focus on results, this role requires a strategic...

  • Store Manager

    1 week ago


    Barnstaple, Devon, United Kingdom Roundswell - Peregrine Retail Full time

    Job OverviewPeregrine Retail, a subsidiary of Motor Fuel Group, is seeking a full-time Retail Supervisor to join their team.The ideal candidate will be responsible for ensuring the smooth operation of their shift when management is absent. Key duties include serving customers, handling deliveries, and maintaining store cleanliness.The role requires excellent...


  • Barnstaple, Devon, United Kingdom Tesco Partners Full time

    We are seeking a talented individual to join our team at Tesco Partners as a Customer Service Representative. This role offers a competitive salary of £12 per hour and a minimum of 12 guaranteed hours per week, providing a great opportunity for individuals looking to kickstart their career in retail customer service.About the Role:To deliver exceptional...


  • Barnstaple, Devon, United Kingdom Starbucks Full time

    Job Description:Maintain a clean workspace and consistently prepare quality beverages and food products to Starbucks standards.Support colleagues during busy times and address store and customer needs.Foster a welcoming atmosphere and provide exceptional customer service.Estimated Salary: £10 - £11.75 per hour (over 18), £6.60 - £7.15 per hour (under 18)


  • Barnstaple, Devon, United Kingdom Tesco Partners Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team in one of our stores as a Customer Service Assistant. This role offers flexibility to suit your lifestyle, with opportunities to work a minimum of 16 guaranteed hours each week or fewer hours if desired. You will have 3 weeks' notice of your scheduled shifts and will be...


  • Barnstaple, Devon, United Kingdom Starbucks Full time

    Job Title: Store Operations ManagerWe are seeking a highly skilled Store Operations Manager to join our team at EG On The Move, a leading UK-based petrol forecourt and convenience retailer.Estimated Salary: £12.25 per hourBonus Scheme: Quarterly Bonus IncentiveJob DescriptionThis dynamic role involves managing tasks such as opening and closing the store,...


  • Barnstaple, Devon, United Kingdom Roundswell - Peregrine Retail Full time

    Job DescriptionWe are looking for a skilled Store Supervisor Lead to manage our retail store's day-to-day operations. The successful candidate will have experience in customer service, cash handling, and inventory management.As a key member of our team, you will be expected to maintain high standards of customer service, ensure the shop, forecourt, and back...


  • Barnstaple, Devon, United Kingdom Deichmann Full time

    Position SummaryWe are seeking a highly motivated Sales Assistant – with Key Holder responsibilities, to join our Deichmann team in Barnstaple.Main ResponsibilitiesDeliver exceptional customer service by approaching customers and offering helpful information about our products.Process sales transactions accurately and efficiently.Replenish stock regularly...


  • Barnstaple, Devon, United Kingdom Starbucks Full time

    We are seeking a skilled Customer Service Representative to join our team at Starbucks. This is a part-time or full-time role, offering a competitive hourly rate and bonus scheme.As a Customer Service Representative, your key responsibilities will include:Serving high-quality beverages to customersMaintaining a clean and welcoming store environmentWorking...


  • Barnstaple, Devon, United Kingdom Next Full time

    Company Overview: We are a leading retailer offering a wide range of products and services to our customers. Our goal is to provide an exceptional shopping experience and build long-term relationships with our customers. Job Description: We are seeking a Customer Service Representative to join our team. As a key member of our sales floor team, you will be...


  • Barnstaple, Devon, United Kingdom Roundswell - Peregrine Retail Full time

    Retail Supervisor Position at Roundswell - Peregrine RetailWe are looking for a highly motivated and experienced Retail Supervisor to join our team at Roundswell - Peregrine Retail. This is a full-time role, working 40 hours per week.The ideal candidate will have excellent communication skills, a can-do attitude, and the ability to manage and guide a team. A...


  • Barnstaple, Devon, United Kingdom Starbucks Careers Full time

    Job Overview:We are seeking a highly motivated and enthusiastic Barista to join our team at Starbucks Careers. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and preparing high-quality beverages.About the Role:This is a Part-Time / Full-Time position available, with opportunities for permanent...

  • Leadership Role

    4 weeks ago


    Barnstaple, Devon, United Kingdom Starbucks Full time

    Job DescriptionAbout the Opportunity:We are looking for a leader at Starbucks who can manage tasks effectively and lead the team with passion. Join us for a dynamic role where you will have opportunities to connect with customers and develop your skills.Key Responsibilities:Manage store operations and maintain high standards of customer service.Lead and...


  • Barnstaple, Devon, United Kingdom Tesco Partners Full time

    Job DescriptionThe Tesco Store Team Member will play a vital role in delivering exceptional service to our customers every day. The role involves assisting in serving our shoppers better every day by working across the store in our service, picking, and replenishment areas as needed. You will also deliver excellent customer service by making decisions that...


  • Barnstaple, Devon, United Kingdom Roundswell - Peregrine Retail Full time

    About the RoleWe are looking for an experienced and motivated individual to take on the challenge of supervising our store operations. As a key member of our team, you will be responsible for ensuring the smooth running of your shift when management is absent.The successful candidate will be required to work a combination of late and early shifts, as well as...


  • Barnstaple, Devon, United Kingdom Roundswell - Peregrine Retail Full time

    Responsibilities and RequirementsPeregrine Retail invites applications from skilled and enthusiastic individuals for the position of Retail Supervisor.Main responsibilities will include:Providing top-notch customer service and resolving customer issues efficientlyCoordinating deliveries, managing stock, and maintaining a clean and organized store...

  • Store Team Member

    1 month ago


    Barnstaple, Devon, United Kingdom Next Full time

    Role Overview: We are seeking a Store Team Member - Sales to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring that all customers receive a high-quality shopping experience. Key Responsibilities include: Providing fast and friendly service to all customers Sharing...


  • Barnstaple, Devon, United Kingdom Costa Coffee Full time

    Pursue a rewarding Retail Operations Store Assistant/Barista role in our dynamic team.This position offers a salary range of £12.00-13.00 per hour, dependent on store location.As a key member of our store team, you will be responsible for crafting high-quality drinks, maintaining a clean environment, and providing outstanding customer service.Successful...