Customer Experience Specialist

4 days ago


Binley Woods, United Kingdom B&Q Full time

We're looking for a Customer Experience Specialist to join our B&Q team. In this role, you will be responsible for delivering outstanding customer experiences across all touchpoints, from initial contact to post-sale support.

You'll work closely with our sales team to understand customer needs and preferences, and use your knowledge of our products and services to make recommendations that drive sales growth. Your excellent communication and interpersonal skills will enable you to build strong relationships with customers, colleagues and stakeholders alike.

A competitive salary of £25,500 - £32,000 per annum is on offer, plus benefits including an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more.

We're committed to making B&Q a diverse and inclusive workplace, where everyone can feel valued and supported. As part of our team, you'll have access to a range of networks and benefits that promote diversity, equity and inclusion.

This role requires flexibility, as you will be working on a rota that includes weekends, evenings and bank holidays. If you're a motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences, we'd love to hear from you.



  • Binley Woods CP, United Kingdom The Caraires Consultancy Full time

    Customs Clearance SpecialistWe are seeking a skilled Customs Clearance Specialist to join our team on a part-time basis in Coventry. This temporary ongoing role involves coordinating customs clearance procedures, managing costs, conducting quality inspections, and liaising with internal stakeholders.The ideal candidate will have experience in customs...


  • Binley Woods, United Kingdom Wright Engineering Full time

    Job Title: Commercial Sales and Coordination SpecialistAbout the Role: As a key member of the Cement Commercial Team, you will provide professional administrative and back-office support to the team. This includes managing Microsoft Dynamics CRM, issuing and tracking customer quotations, and administering cement sales enquiries.About You: To be successful in...


  • Binley Woods, United Kingdom Samuel Frank Full time

    Electrical Design Specialist OpportunityWe are looking for an Electrical Design Specialist to join our team at Samuel Frank. As an Electrical Design Specialist, you will be responsible for designing electrical and control systems for various projects using EPLAN Electric and EPLAN Pro Panel software.Key Responsibilities:Design electrical and control systems...


  • Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    Company Overview">We are a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors.We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures">Salary: £40,000This figure is based on industry...


  • Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    Job Description:We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Zoom Recruitment Services Ltd. The successful candidate will provide exceptional secretarial and administrative support to our clients, ensuring seamless day-to-day operations.Key Responsibilities:Maintain and manage diaries, ensuring timely...


  • Binley Woods, United Kingdom CV-Library Full time

    Commencing 4th November 2024 Temporary ongoing - permanent opportunities for the right candidate Binley based office Full time - 40 hours pw Weekly rotational shifts - 7am-4pm / 8am-5pm / 8.30am-5.30pm £26,790 - £12.88 per hour Our client, a large, established company based in Binley are looking for Customer Service Agents to join their...


  • Binley Woods, United Kingdom Greene King Full time

    Company OverviewPub & Grill is a renowned hospitality brand that combines the warmth of a cozy pub with the style and quality of a restaurant. Our focus on delivering exceptional customer experiences has earned us a reputation as one of the industry's top performers.Salary and BenefitsWe offer a competitive salary, pension contribution, and a range of...

  • Personal Assistant

    2 months ago


    Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    Personal Assistant My client is currently looking for a Personal Assistant based in Coventry. The primary role for this position is to provide secretarial and administrative support. We are looking for someone who demonstrates excellent customer service skills, along with extensive knowledge of the organisational aims and objectives. Job Description:...

  • Executive Assistant

    3 weeks ago


    Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    Job Role: Personal AssistantAs a key member of our team at Zoom Recruitment Services Ltd, you will be responsible for providing high-quality administrative support to our clients. Your primary function will be to maintain and manage a diary, ensuring that all meetings are scheduled within appropriate timescales. You will also prepare itineraries for travel...


  • Binley Woods, United Kingdom Samuel Frank Full time

    Electrical Design Engineer – EPLAN - Warwickshire – Permanent – £47-52k + overtime+++Highlights – extremely varied work, multi-sector exposure using high end technology, company is genuinely technology and innovation driven, well-established department in a growing company+++Samuel Frank is recruiting an Electrical Design Engineers with EPLAN...


  • Binley Woods, United Kingdom CV-Library Full time

    Electrical Design Engineer – EPLAN - Warwickshire – Permanent – £47-52k + overtime +++Highlights – extremely varied work, multi-sector exposure using high end technology, company is genuinely technology and innovation driven, well-established department in a growing company+++ Samuel Frank is recruiting an Electrical Design...


  • Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    We are looking for a highly skilled Administrative Support Professional to join our team based in Coventry. This exciting opportunity offers the chance to work with a dynamic company, providing exceptional support and administrative services.The primary role of this position is to provide administrative support, ensuring seamless operations within the...


  • Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    We are seeking a highly skilled Secretarial and Administrative Officer to join our team based in Coventry. This exciting opportunity offers the chance to work with a dynamic company, providing exceptional support and administrative services.The primary role of this position is to provide secretarial and administrative support, ensuring seamless operations...

  • Executive Assistant

    4 days ago


    Binley Woods, United Kingdom Zoom Recruitment Services Ltd Full time

    We are seeking a highly skilled Executive Assistant to join our team based in Coventry. This exciting opportunity offers the chance to work with a dynamic company, providing exceptional support and administrative services.The primary role of this position is to provide secretarial and administrative support, ensuring seamless operations within the...


  • Binley Woods, United Kingdom CV-Library Full time

    JOB TITLE - Commercial Manager, Bulk Cement (Home Counties & South West) LOCATION - Binley We are seeking an experienced and driven Commercial Manager to help us shape the future of our business. In this pivotal role, you will be responsible for developing strategic initiatives, managing client relationships, and driving sales growth while ensuring the...


  • Binley Woods, United Kingdom CV-Library Full time

    Permanent Opportunity Hours: 7am-4pm/8 am-5 pm/8.30am-5.30pm Rotating with 1 Saturday morning in 4 (Overtime) Including overtime £27,959 Are you looking to work for an employer who will invest in your development and give you time to learn? Do you have an enquiring mind and a passion for excellent customer service? Do you enjoy building a rapport...


  • Binley Woods, United Kingdom The Caraires Consultancy Full time

    Permanent OpportunityHours: 7am-4pm/8 am-5 pm/8.30am-5.30pm Rotating with 1 Saturday morning in 4 (Overtime)Including overtime £27,959Are you looking to work for an employer who will invest in your development and give you time to learn?Do you have an enquiring mind and a passion for excellent customer service?Do you enjoy building a rapport with customers...


  • Binley Woods, United Kingdom CV-Library Full time

    JOB TITLE - Commercial Sales Coordinator LOCATION- Binley MAIN DUTIES/RESPONSIBILITIES Reporting to the Director Cement Commercial UK, you will provide professional administrative and back-office support to the Cement Commercial & Technical team. Also working closely with commercial administration and commercial support manager your main accountabilities...


  • Binley Woods, United Kingdom CV-Library Full time

    Distribution Coordinator Permanent circa £28,000pa Monday to Friday - hours between 7.30am and 5pm 1 Saturday morning every 3-5 weeks (8am to 12pm) Binley, Coventry based Are you a Distribution Coordinator, Transport Planner, Transport Coordinator or Shipper looking for your next big move? If so, this role may be your next opportunity! Our client...


  • Binley Woods, United Kingdom The Caraires Consultancy Full time

    Distribution CoordinatorPermanentcirca £28,000paMonday to Friday - hours between 7.30am and 5pm1 Saturday morning every 3-5 weeks (8am to 12pm)Binley, Coventry basedAre you a Distribution Coordinator, Transport Planner, Transport Coordinator or Shipper looking for your next big move? If so, this role may be your next opportunity!Our client are a national...