Executive Team Leader

5 days ago


London, Greater London, United Kingdom Five Guys Full time

At Five Guys, we're passionate about serving the best burgers and fries. As an Executive Team Leader, you'll play a key role in delivering exceptional customer experiences while leading a high-performing team.

About Us

We're a family-owned business with a simple yet effective formula: fresh, never-frozen ingredients and a commitment to perfection. Our team is built on values of Competitive, Enthusiastic, Family, Get It Done, and Integrity, which drive our passion for providing excellent service.

Job Description

This leadership role involves:

  • Managing Shift Managers and Crew members to achieve outstanding store results.
  • Spearheading the delivery of perfect burgers and fries, consistently exceeding customer expectations.
  • Fostering a positive work environment where employees are motivated, engaged, and have fun.
  • Addressing customer complaints promptly, ensuring every guest has an exceptional experience.
  • Leading by example, working alongside the team on the line and floor to set the standard for quality and customer service.
Key Responsibilities

As Executive Team Leader, your key responsibilities include:

  • Driving sales growth while controlling costs, with full ownership of your P&L.
  • Collaborating with General Managers to achieve store goals and develop long-term strategies.
  • Mentoring and developing team members to create a strong talent pipeline and promote from within.
Benefits and Opportunities

You'll enjoy:

  • An estimated annual salary of £42,000 - £50,000, depending on location and performance.
  • A quarterly bonus scheme worth up to £6,000 per year.
  • An additional Secret Shopper bonus worth up to £2,000.
  • Long service rewards, including Love2Shop vouchers and paid holiday.
  • Paid breaks, life assurance, and access to wellbeing support and employee assistance programs.
  • Development opportunities to grow your career, potentially leading to roles like Deputy General Manager or District Manager.


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