Distribution Coordinator
3 weeks ago
Brakes is seeking a highly skilled Distribution Administrator to join our team in Newark. As a key member of our Supply Chain Logistics department, you will be responsible for ensuring the smooth operation of our warehouse and transport operation.
Key Responsibilities:
- Liaise with the wider team, managers, and multiple departments to deliver solutions effectively and efficiently.
- De-brief drivers and measure delivery performance to ensure the smooth operation of our warehouse and transport operation.
- Manage and maintain both paper and digital records.
- Answer incoming calls and emails for customers and drivers, responding to customer queries and complaints in a professional manner.
- Process credits where necessary.
Requirements:
- Excellent communication skills with previous customer service experience in a fast-paced company.
- Strong IT knowledge, particularly in Microsoft Outlook, Excel, and SAP.
- Ability to adapt to change and drive customer experience and level of service.
- Availability to work on site during critical operational hours, including 5 out of 7 days.
What We Offer:
- Competitive monthly salary.
- 31 days annual leave (including statutory leave).
- Company pension.
- Access to Wagestream, allowing early access to earned salary and supporting financial wellbeing.
- Option to purchase additional annual leave.
- Help at Hand, providing 24/7 GP appointments, physiotherapy, and health and wellbeing services.
- Life assurance.
- Access to Sysco Perks, offering discounts on products and services.
- Ability to purchase Brakes products at discounted prices.
- Heavily subsidised colleague canteen.
About Brakes:
At Brakes, we welcome everyone and celebrate the unique talents of each colleague. We're committed to fostering a diverse and inclusive culture where everyone has a voice and opportunities. Our goal is to ensure everyone belongs and thrives at Brakes.
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