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Deputy Store Manager

2 months ago

Cardiff, Cardiff, United Kingdom Jollyes The Pet People Full time
About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at Jollyes The Pet People in Cardiff. As a Deputy Manager, you will play a key role in supporting the Store Manager in the daily operations of the store, team management, store standards, stock management, and delivering exceptional customer service to our pet parents.

Key Responsibilities
  • Support the Store Manager in the daily operations of the store, including team management, store standards, and stock management.
  • Take full responsibility for all aspects of running a successful store in the absence of the Store Manager.
  • Lead by example, creating an excellent culture and working environment for your team, demonstrating our values of being Genuine, Wise, Eager, Focused, and Together.
  • Deliver exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge.
  • Ensure the highest standards of pet care and promote responsible pet ownership.
Requirements
  • A passion for pets and people, with a desire to deliver an unrivalled shopping experience.
  • Previous retail management experience, with a proven track record in developing business performance and exceeding KPIs.
  • A team player, able to communicate effectively and build high-performing and highly engaged teams.
  • Commercial awareness and a proactive approach to driving business growth.
  • Full-time, permanent position, working 40 hours per week, 5 days out of 7.
About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise between our paws. We are proud to have been voted the Pet Industry Federation's 'Best Pet Retailer 2023' and listed in the Sunday Times 'Best Places to Work' list.

We offer a competitive salary, up to £2,000 annual bonus, 30% staff discount scheme, and a range of other benefits, including a 'Treats' Employee reward scheme, 'We Care' Employee assistance programme, and a workplace pension scheme.