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Housing Management Specialist

4 weeks ago

Bexley, Greater London, United Kingdom L&Q Full time

Job Summary:

We are seeking a skilled and compassionate Housing Management Specialist to join our Housing Management Team. As a key member of our team, you will be responsible for providing frontline housing management services to our vulnerable customers, including adults with learning disabilities, mental health support needs, and older people.

Key Responsibilities:

  • Carry out health and safety checks to ensure a safe living environment for our customers.
  • Resolve neighbourly disputes or incidents of anti-social behaviour in a fair and professional manner.
  • Offer tenancy advice to our vulnerable customers or their support agencies.
  • Work collaboratively with other teams to deliver quality housing services to our customers.

Requirements:

  • A hard-working individual who works well under pressure and is passionate about providing excellent customer service.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to make a real difference in the lives of our customers.

About Us:

L&Q is a leading housing association that provides quality housing services to our customers. We are committed to delivering excellent customer service and making a positive impact in our communities.