Aviation Operations Assistant

4 weeks ago

Gatwick, United Kingdom Air Partner Full time

Job Role: Flight Operations Coordinator

 

Are you passionate about aviation and looking for an entry-level role that provides you with a qualification at the end? If so, apply now, as Air Partner, leaders in aviation charter solutions, are offering a Flight Operations Coordinator Apprenticeship within our Gatwick-based flight operations department.

 

As a member of our Customer Flight Support Team, you will learn to perform all functions required to ensure a safe and punctual schedule is delivered across the Air Partner network, whilst meeting customers' expectations regarding reliability and punctuality.

 

This is a full-time position within the Customer Flight Support Team and it will incorporate 20% off-the-job learning, along with a requirement for self-study time out of work as required. The Apprenticeship will last for a minimum of 18 months and during this period, there will be time allocated to learn other areas of the business, including Broking.

 

You will work closely with various departments and play a key part in the Group's round-the-clock Customer Flight Support department ensuring that our clients consistently receive exceptional service. Under the supervision of our Flight Support Supervisors, you will learn how to monitor, pre-empt, and react to live daily flight operational occurrences.

 

Please note that this role is based on a 12-hour shift pattern of 7am-7pm or 7pm-7am. You will receive a rota in advance but the usual pattern is as follows:

 

Working Pattern: 2 day shifts, 3 night shifts, 4 days off. Then 2 day shifts, 3 night shifts, 5 days off. Then 2 day shift, 2 night shifts, 5 days off and so on.

 

This is an exciting and rare opportunity to break into the air charter industry, and although we cannot guarantee a permanent role at the end of the apprenticeship, there may well be opportunities for you to consider.

 

Key Responsibilities:

  • Ensure that all clients, operators, and stakeholders' requests are managed and dealt with using the highest level of customer service.
  • Provide out-of-hours telephone and email management for the Air Partner group and ensuring all clients and operators are responded to professionally and promptly via all communication required channels.
  • Pro-actively monitor and flight watch Air Partner group-operated flights ensuring all stakeholders involved with the flight are communicated to and informed within the set departmental response times.
  • Support the Flight Support Supervisor with Brokering any out-of-hours private jet charters or ACMI requests, whilst maintaining a high service level.
  • Support the Flight Support Supervisor with fielding any Air Evacuation calls and, following the call-out procedure, searching for suitable aircraft as required.
  • Pro-actively monitor weather and Eurocontrol and any other factors or issues that could affect group flights and communicating relevant detail to help manage and resolve problems and issues accordingly and within the departmental set response times.
  • Maintain the company database of suppliers and relevant information.
  • Support the Flight Support Supervisor with ad-hoc tasks that will ensure the service delivery to our clients is beyond expectations.
  • Gain an understanding of different categories of aircraft and mission.
  • Understand different types of documentation, such as flight plans.
  • Gain a basic understanding of FTL (Flight Time Limitation) and air crew rostering process.

 

Requirements:

  • An enthusiastic and positive outlook.
  • Minimum of 5 GCSEs at grade 4 or above (previously C) or higher.
  • Strong interpersonal and verbal communication skills and the confidence to speak to all levels of people on the phone.
  • Excellent written communication skills.
  • Flexibility towards working 12-hour shifts that can change at short notice due to technical or weather issues and a willingness to do these shifts from the Gatwick office.
  • Proficiency in Microsoft Word, Excel, and Outlook (including diary management).
  • A well-organized individual with a pro-active approach and an ability to work on own initiative and to specific deadlines whilst remaining calm.
  • Someone who is confident in making decisions.
  • A willingness to learn and develop, including self-studying in own time.

 

Desirable Skills:

  • A keen interest in aviation.
  • Experience of working in a team.

 

About Us:

 

Welcome to Air Partner – where the skies are not the limit, they're just the beginning

 

Established in 1961, Air Partner is an international aviation services group, and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company

 

Providing world-class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.

 

Our Charter Division comprises of group charter, private jets, cargo, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Cargo charters aircraft of every size to fly almost any cargo anywhere, at any time.

 

But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life

 

We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.

 

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong?

  • Aviation Operations Coordinator

    4 weeks ago

    Gatwick, United Kingdom Air Partner Full time

    Air Partner is seeking a highly motivated and detail-oriented individual to join our team as an Aviation Operations Coordinator. This role is perfect for someone who is passionate about aviation and wants to learn and grow with our company.Key Responsibilities:Monitor and manage flight operations to ensure safe and punctual schedulesProvide exceptional...

  • Aviation Operations Coordinator

    4 weeks ago

    Gatwick, United Kingdom Air Partner Full time

    Job Title: Aurigny Operations ControllerAir Partner is seeking an experienced Aviation Operations Controller to join our team. As an Operations Controller, you will be responsible for monitoring, pre-empting, and reacting to live daily operational occurrences. You will work closely with various departments and external agents to manage the daily flying...

  • Aviation Operations Supervisor

    24 hours ago

    Gatwick, United Kingdom Air Partner Full time

    Operations Controller RoleAir Partner is a global aviation services group, and we're looking for an experienced operations controller to join our team in the Gatwick office.This is a pivotal role that requires strong commercial awareness, interpersonal skills, and the ability to work effectively in a fast-paced environment. The successful candidate will have...

  • Aviation Operations Coordinator

    2 weeks ago

    Gatwick, United Kingdom Air Partner Full time

    About the RoleWe are seeking an Aviation Operations Coordinator to join our team at Air Partner, a leading international aviation services group. This is an exciting opportunity for an enthusiastic and positive individual to work in a fast-paced environment and contribute to the success of our company.Job DescriptionThe successful candidate will be...

  • Part Time Operations Officer Lgw

    6 months ago

    Gatwick Airport, United Kingdom Signature Aviation Full time

    **Operations Officer - London Gatwick** **Part time** **Role Info**: Operations Officer - Customer Service / Flight Support - VIP Aviation Key Skills: Exceptional Customer experience. Aviation / Airport knowledge. Full Driving Licence **Who we are**: We are Signature Aviation, a global provider of VIP services to business and private aircraft customers...

  • Aviation Operations Coordinator

    1 month ago

    Gatwick Airport, West Sussex, United Kingdom Air Partner Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our Flight Operations team as a Flight Support Coordinator. As a key member of our team, you will be responsible for ensuring the smooth operation of our flight schedules, providing exceptional customer service, and working closely with our flight support supervisors to resolve...

  • Aviation Records Administrator

    2 months ago

    Gatwick, United Kingdom CV-Library Full time

    Job: Aviation Records Administrator The Aviation Records Administrator will have the responsibility for ensuring all of our clients documents and records remain compliant. The Aviation Records Administrator will report to the Maintenance Manager - Technical Support. Responsibilities. · Ensure compliance with all applicable Regulatory requirements...

  • Aviation Operations Controller

    5 months ago

    London / Gatwick Airport, United Kingdom Air Partner Plc Full time

    You will perform all functions required to ensure a safe and punctual schedule is delivered across the network, whilst meeting customers’ expectations regarding reliability and punctuality. You will work closely with other departments and external agents to manage the daily flying programme. Under the supervision of the Senior Operations’ Controllers...

  • Airside Operative Nights

    5 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...

  • Airside Operative Team Leader

    6 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **R**ole...

  • Aircraft Maintenance Specialist

    3 weeks ago

    Gatwick, United Kingdom JMC Aviation Full time

    JMC Aviation is seeking a highly skilled B1 Licensed Aircraft Engineer to join their team in Gatwick. As a key member of the team, you will be responsible for carrying out scheduled tasks, maintenance, and inspections of aircraft, ensuring correct completion of paperwork and forms, and supervising small teams as required.Key Responsibilities:Carrying out all...

  • Aircraft Maintenance Engineer

    3 months ago

    Gatwick, United Kingdom JMC Aviation Full time

    B1 Licensed Engineer JMC are working with a leading Aviation Organisation based in Gatwick, due to continued growth they are now looking to recruit B1 Licensed Engineers with Line Maintenance experience to join their expanding team. This is a Permanent Position based in Gatwick. This is a 4 on 4 off rota with 2 shift options available, either a mixed rota...

  • Licensed Aircraft Engineer

    3 weeks ago

    gatwick, United Kingdom JMC Aviation Full time

    B1 Licensed Engineer JMC are working with a leading Aviation Organisation based in Gatwick, due to continued growth they are now looking to recruit B1 Licensed Engineers with Line Maintenance experience to join their expanding team. This is a Permanent Position based in Gatwick. This is a 4 on 4 off rota with 2 shift options available, either a mixed...

  • Customer Operations Lead Agent

    5 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** Assist...

  • Aviation Allocator

    6 months ago

    Gatwick Airport, United Kingdom World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Airside Services

    5 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...

  • Presentation Trainer

    5 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...

  • Licensed Aircraft Engineer

    3 weeks ago

    Gatwick, United Kingdom JMC Aviation Full time

    Job Description B1 Licensed Engineer JMC are working with a leading Aviation Organisation based in Gatwick, due to continued growth they are now looking to recruit B1 Licensed Engineers with Line Maintenance experience to join their expanding team. This is a Permanent Position based in Gatwick. This is a 4 on 4 off rota with 2 shift options available,...

  • Airside Operative

    5 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...

  • Airside Operative

    3 months ago

    Gatwick Airport, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...