Claims Account Handler Position

2 weeks ago


Billericay, Essex, United Kingdom The Recruiter Ltd Full time
Claims Account Handler Job Opportunity

Salary: Around £50,000 per year (dependent on experience)

Job Type: Full-time

Location: Billericay, Essex

We are working with a reputable insurance broker to find a skilled Claims Account Handler to handle a variety of claims. The successful candidate will have excellent organizational skills and be able to work efficiently.

Key Responsibilities:

  1. Be the initial point of contact for clients reporting different types of claims.
  2. Manage the collection and dispatch of required documentation to insurers or their representatives.
  3. Communicate with insurers to agree on claim settlements, covering policy liability and settlement amount.
  4. Keep client records up-to-date, including information on claims history and settlement payments.
  5. Support clients in recovering uninsured losses by assisting directly or ensuring they contact their Uninsured Loss Recovery provider.
  6. Process claims notifications, investigations, and settlements within authorized limits under delegated authority agreements.
  7. Organize a diary system for pending claims and regularly chase them, keeping customers informed of progress.
  8. Advise clients on their options if insurers decline indemnity or offer a reduced settlement, potentially involving the formal complaints process or the Insurance Ombudsman Bureau.
  9. Supply regular reports to senior management about significant losses incurred by individual clients.

This role offers a fantastic opportunity to join a dynamic team and develop your skills in claims handling.



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