Healthcare Reception Team Member

2 days ago


Manchester, United Kingdom Better Health MCR Full time
Job Description:
The Medical Receptionist will work closely with the reception team to provide an excellent service to patients. Key responsibilities will include:
• Interacting with patients to understand their needs, answer queries, and resolve issues
• Managing bookings, prescribing, and referrals to external services
• Maintaining accurate records and handling confidential information
• Contributing to a positive team dynamic by collaborating with colleagues and staff members
• Participating in ongoing training and development opportunities to improve skills and knowledge

As a Medical Receptionist at Better Health MCR, you will play a vital role in ensuring that every patient receives high-quality care. You will interact with a diverse group of people, often under pressure, while maintaining confidentiality and handling multiple tasks effectively. To excel in this role, you must have excellent communication skills, a strong commitment to patient care, and the ability to adapt to changing circumstances. Additionally, previous experience in a customer-facing role, preferably within a healthcare setting, would be beneficial. If you are passionate about delivering exceptional patient care and contributing to our organisation's vision, we encourage you to apply for this exciting opportunity.
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