Planner/Works Programmer
4 weeks ago
Mears is seeking a skilled Planner/Works Programmer to join our team in Tower Hamlet. As a Planner, you will be responsible for supporting residents with reactive repairs and maintenance across our portfolio of properties.
Key Responsibilities:- Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer-focused repairs service, and that performance targets are met/achieved.
- Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately, and schedule of rate codes are inputted correctly.
- Monitor and update repairs on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs, and all follow-on jobs are actioned by the end of each day.
- Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders.
- Work with all team members, including administrators, operatives, supervisors, and subcontractors, to ensure an efficient and productive service is delivered to service users and clients.
- Call Centre Experience
- Previous experience in planning within a Social Housing environment
- Good Verbal and written communication skills
- Good time management, planning, and organisational skills
- Good on computerised systems
- Good Customer Service Skills
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies
-
Planner/Works Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Mears Full timeAbout the RoleWe are seeking a skilled Planner to join our team at Mears, where you will play a crucial role in delivering excellent service and support to our customers. As a Planner, you will be responsible for scheduling operative and sub-contract resource to ensure effective resource management, delivery of a customer-focused repairs service, and that...
-
Planner/Works Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Mears Full timeAbout the RoleWe are seeking a skilled Planner to join our team at Mears, where you will play a crucial role in delivering excellent service and support to our customers. As a Planner, you will be responsible for scheduling operative and sub-contract resource to ensure effective resource management, delivery of a customer-focused repairs service, and that...
-
Planner/Works Coordinator
2 weeks ago
Canary Wharf, Greater London, United Kingdom Mears Full timeAbout the RoleAs a Planner at Mears, you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.A Planner within our Tower Hamlet branch, you will be out supporting residents with reactive repairs and maintenance across...
-
Operations Planner
2 weeks ago
Canary Wharf, Greater London, United Kingdom Mears Full timeAbout the Role As a planner at Mears, you will work in a stable and profitable contract, delivering excellent service and support through our local teams. You will be out supporting residents with reactive repairs and maintenance across our portfolio of properties.Key responsibilities:Support the scheduling of operative and sub-contract resource to ensure...
-
Research Programme Manager
2 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will support the management of two major programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and managing and coordinating...
-
Research Programme Manager
2 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will support the management of two major programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and managing and coordinating...
-
Research Programme Coordinator
4 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis is an exciting opportunity to join the Centre for Primary Care at Queen Mary University of London as a Research Programme Manager. You will play a key role in the management of two major programmes led by Professor Rohini Mathur, supporting the development of detailed project management and monitoring systems, and coordinating complex...
-
Research Programme Coordinator
4 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis is an exciting opportunity to join the Centre for Primary Care at Queen Mary University of London as a Research Programme Manager. You will play a key role in the management of two major programmes led by Professor Rohini Mathur, supporting the development of detailed project management and monitoring systems, and coordinating complex...
-
Youth Programme Coordinator
2 weeks ago
Canary Wharf, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Senior Youth WorkerAbout the Role:We are seeking a passionate and experienced Senior Youth Worker to join our team at Hatched Recruitment Group. As a Senior Youth Worker, you will be responsible for providing a diverse programme of free opportunities and support for young people aged 11 to 19 (25 with SEND) across the borough.Key...
-
Research Programme Manager
3 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will support the management of two major programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and managing and coordinating...
-
Research Programme Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will provide critical support to the management of two major programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and managing...
-
Research Programme Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will provide critical support to the management of two major programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and managing...
-
Research Programme Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will provide critical support to the management of two major research programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and...
-
Research Programme Coordinator
1 month ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThis role will provide critical support to the management of two major research programmes led by Professor Rohini Mathur in the Centre for Primary Care at Queen Mary University of London.You will lead the administrative aspects of the NIHR-funded research programme, including developing detailed project management and monitoring systems, and...
-
Research Programme Manager
2 months ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThe Research Programme Manager will contribute to the intellectual life of the School/Institute and wider institution. They will be involved in an EU Horizon Europe Funded study, ASP Belong, which aims to co-create an augmented social play-based intervention to improve social connections and sense of belonging in schools across three European...
-
Research Programme Manager
2 months ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThe Research Programme Manager will contribute to the intellectual life of the School/Institute and wider institution. They will be involved in an EU Horizon Europe Funded study, ASP Belong, which aims to co-create an augmented social play-based intervention to improve social connections and sense of belonging in schools across three European...
-
Quality Assurance Officer
2 weeks ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleWe are seeking a Quality Assurance Officer to identify issues and provide solutions for the management, organisation and delivery of essential administrative processes related to education programmes. Key areas to address include quality of information and documentation, compliance with University regulations, programme content and management...
-
Operations Coordinator
3 weeks ago
Canary Wharf, Greater London, United Kingdom Mears Full timeAbout the RoleWe are seeking a skilled Planner to join our team at Mears, a leading provider of social housing services. As a Planner, you will play a critical role in ensuring the smooth delivery of repairs and maintenance services to our customers.Key responsibilities will include:Supporting the scheduling of operative and sub-contract resource to ensure...
-
Personal Finance Consultant
2 days ago
Canary Wharf, Greater London, United Kingdom Tate Full timeRole OverviewOur reputable client, based in Canary Wharf, is seeking a motivated Financial Planner to join their expanding Private Client Advice group. This hybrid role involves providing in-person, telephone, and written financial advice to existing clients, making it a diverse and dynamic position within a growing team.Key ResponsibilitiesOffering...
-
Research Programme Manager
1 week ago
Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleWe are seeking a highly skilled Research Programme Manager to contribute to the intellectual life of our School/Institute and wider institution. The successful candidate will be involved in an EU Horizon Europe Funded study, ASP Belong, which aims to co-create an augmented social play based intervention to improve social connections and sense...