Investigative Officer
2 weeks ago
We're seeking an experienced Investigative Officer - Housing Sector to join our team in London, working closely with one of our housing association clients.
About the JobIn this role, you'll be responsible for investigating and resolving complaints, focusing on enhancing our services and building strong relationships with residents. You'll need strong problem-solving skills, excellent written communication abilities, and self-discipline to work independently.
As an Investigative Officer, you'll take ownership of managing your caseload effectively, working to a high standard, and maintaining accurate records. Your ability to record keeping, time management, and model complaint handling excellence will be highly valued.
Key Responsibilities- Investigate and resolve complaints efficiently.
- Manage your own caseload effectively.
- Record keeping and time management.
- Role model complaint handling excellence.
We offer a competitive salary of £32,000-£40,000 per annum, depending on experience, as well as opportunities for professional growth and development.
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