Technical Support Expert
20 hours ago
**About the Role:**
This is a fantastic opportunity for an experienced IT Support Engineer or IT Technician to join a leading organisation based in central Gloucester. As a Technical Support Expert, you will be responsible for maintaining and troubleshooting equipment, managing software platforms, and monitoring IT usage.
Key Responsibilities:
- Maintain and troubleshoot equipment throughout the organisation
- Manage software platforms and ensure they run efficiently
- Monitor IT usage and ensure access is controlled and cyber security is robust
- Provide technical support for users
Requirements:
- Excellent proficiency in IT, including hardware configuration and diagnostics
- Strong communication skills and ability to work well with others
- Ability to work under pressure and prioritise workload effectively
- Good knowledge of Microsoft desktop and server operating systems
The salary for this role is approximately £33,000 + benefits, including 25 days holiday rising to 30, a generous pension scheme, cycle to work scheme, free lunch, parking, and ongoing training and development.
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