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Team Lead

1 month ago

St Albans, Hertfordshire, United Kingdom Costa Coffee Full time

Costa Coffee is a global brand with bold plans and a passion for crafting exceptional customer experiences.

We're looking for a skilled Team Lead to join our team in [location]. As a key member of our Retail Operations team, you will play a vital role in ensuring the smooth operation of our stores and delivering an outstanding experience for our customers.

The salary for this position is £33 per hour, rising with training to £12.83 (dependent on store location). This is a competitive rate that reflects the value we place on our team members' skills and experience.

As a Team Lead at Costa Coffee, you will be responsible for:

  • Training and accrediting new Baristas
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

We offer a range of benefits to support your career development and well-being, including:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee-growing communities and contribute to your local community too.

So why Costa? We're a company that cares about people and the planet, and we're committed to making a positive impact. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we'd love to hear from you.