Business Development Manager for Automotive Industry
3 weeks ago
Job Description:
Job Purpose:
To drive the standard in customer care and provide financial guidance and make the necessary arrangements for small businesses and private customer vehicle transactions. You'll provide and maintain high standards of customer satisfaction and help the dealership meet and exceed targets through the delivery of exceptional customer experience.
Key Responsibilities:
- Demonstrate our client's Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.
- Anticipate and identify customer needs, and meet and exceed them by relationship building and taking responsibility for resolving customer issues and delivering an exceptional customer experience.
- Work with customers to the highest ethical and professional standards to build long-term profitable relationships.
- Demonstrate exceptional product knowledge and communicate this appropriately with customers.
- Be a Subject Matter Champion, supporting colleagues with knowledge, skills and expertise to improve business performance and profit.
- Identify opportunities for reducing waste / inefficiency or improving quality.
- Maximise opportunities to provide an effective financial solution for a range of customers.
- Help the Sales team maximise profitability on all product and service stock.
- Provide a customer-focused approach to help as many people enjoy our client's experience
Requirements:
- You must have a full and valid driving licence.
- Are you numerate?
- Are you customer focused?
- Have you had previous experience in a similar role with a proven track record?
Benefits:
- In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Company Car
- company vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Requirements:
- Driving Licence
- Are you numerate?
- Are you customer focused?
- Have you had previous car sales experience in a similar role with a proven track record?
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