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Shop Assistant Manager

2 months ago


Kent, United Kingdom Shaw Trust Full time

About Shaw Trust

Shaw Trust is a dynamic organization that promotes team spirit, inclusiveness, and a culture where everyone is valued. We are proud to be part of this great organization.

Job Purpose

As the Assistant Shop Manager, your role is to support the Shop Manager in managing the shop in line with company policies, maximizing sales and profits while increasing the profile of Shaw Trust. By supporting the Shop Manager, you will play a key role in achieving financial goals, maintaining high standards, and delivering an exceptional customer experience.

Key Responsibilities

  • Provide technical support to the Shop Manager and team members, ensuring they have the necessary skills and knowledge to perform their duties.
  • Assist in the implementation of new systems, software, and technologies to support business needs, with a focus on Microsoft-based products.
  • Ensure the shop's hardware and software are up-to-date and functioning correctly, including printers, tablets, mobiles, and laptops.
  • Previous experience in IT and/or Telecoms Service Desk is essential for this role.

Employee Benefits

As an employee of Shaw Trust, you will have access to a range of benefits, including:

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
  • 2 days paid volunteering leave each year.
  • An enhanced pension scheme after 6 months.
  • Life Assurance at 3 times your annual salary rate.
  • Access to a suite of learning and development opportunities, including paid for apprenticeship and masters' levels qualifications, and management development programmes.
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network), MANaging Network.
  • Health and Wellbeing initiatives, including internal support, employee assistance programme, and health cash plan.
  • Opportunity to request flexible working from day one.

Location

You will be based within Sittingbourne.