Business Development Team Lead

1 day ago


Salford, Salford, United Kingdom Bupa Full time

About the Role:

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We are seeking an experienced Business Development Team Lead to join our team in Salford Quays. As a key member of our sales leadership, you will be responsible for driving business growth and developing high-performing teams.

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Key Responsibilities:

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  • Motivate and lead front-line agents to drive sales through excellent customer service and experience.">
  • Develop and implement strategies to improve customer satisfaction and colleague engagement.">
  • Manage healthcare consultants and ensure they meet regulatory requirements.">
  • Deliver one-to-one coaching and training to enhance sales consultant performance.">
  • Work with stakeholders to improve customer and colleague experiences.">
  • Manage complaint handling processes and escalate adviser queries.">
    • ">

Requirements:

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  • Proven management experience in telesales or call centre environments.">
  • Experience working in a regulated industry.">
  • Ability to make important decisions and drive results.">
  • Excellent communication and interpersonal skills.">
    • ">

What We Offer:

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  • A competitive salary of £33,500 plus monthly bonus.">
  • 25 days' holiday per year, pro rata to contract.">
  • Access to wellbeing services, including physical and mental health support.">
  • Fixed-term benefits allowance.">
  • Confidential employee assistance programme.">
  • Workplace pension scheme.">
  • Online discounts for everyday shopping and more.">
    • ">

About Us:

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Bupa is a global health insurance provider with a purpose-driven culture. Our people are brave, caring, and responsible, helping customers live longer, healthier lives and making a better world.

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We have no shareholders, focusing solely on delivering exceptional healthcare experiences. Join us as a Business Development Team Lead and be part of a dynamic team shaping the future of healthcare.

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