Business Development Team Lead
1 day ago
About the Role:
">We are seeking an experienced Business Development Team Lead to join our team in Salford Quays. As a key member of our sales leadership, you will be responsible for driving business growth and developing high-performing teams.
">Key Responsibilities:
">- ">
- Motivate and lead front-line agents to drive sales through excellent customer service and experience.">
- Develop and implement strategies to improve customer satisfaction and colleague engagement.">
- Manage healthcare consultants and ensure they meet regulatory requirements.">
- Deliver one-to-one coaching and training to enhance sales consultant performance.">
- Work with stakeholders to improve customer and colleague experiences.">
- Manage complaint handling processes and escalate adviser queries.">
- ">
Requirements:
">- ">
- Proven management experience in telesales or call centre environments.">
- Experience working in a regulated industry.">
- Ability to make important decisions and drive results.">
- Excellent communication and interpersonal skills.">
- ">
What We Offer:
">- ">
- A competitive salary of £33,500 plus monthly bonus.">
- 25 days' holiday per year, pro rata to contract.">
- Access to wellbeing services, including physical and mental health support.">
- Fixed-term benefits allowance.">
- Confidential employee assistance programme.">
- Workplace pension scheme.">
- Online discounts for everyday shopping and more.">
- ">
About Us:
">Bupa is a global health insurance provider with a purpose-driven culture. Our people are brave, caring, and responsible, helping customers live longer, healthier lives and making a better world.
">We have no shareholders, focusing solely on delivering exceptional healthcare experiences. Join us as a Business Development Team Lead and be part of a dynamic team shaping the future of healthcare.
">-
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