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Team Member

2 months ago

Peterborough, Peterborough, United Kingdom Wells & Co Managed Full time

Welcome to Wells & Co Managed, where we're passionate about delivering exceptional customer experiences and mouth-watering food offerings. As a Front of House team member, you'll play a vital role in ensuring our customers have a second-to-none experience.

Key Responsibilities:
  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive team member
What We're Looking For:
  • Previous experience working front of house in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment
  • A result-driven and ambitious individual keen to develop your career and grow with us

We offer a great package, including a competitive hourly rate, 28 days' holiday, company pension scheme, and more. If you're passionate about delivering exceptional customer experiences and have a passion for food and beer, we'd love to hear from you.