Field Service Engineer

2 weeks ago


Preston, Lancashire, United Kingdom Zonal Retail Data Systems Ltd Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Zonal Retail Data Systems Ltd. As a Field Service Engineer, you will be responsible for installing and maintaining our EPoS systems at sites across the UK and abroad.

Key Responsibilities
  • Install and maintain EPoS systems at customer sites, ensuring high levels of customer service and adherence to Company standards.
  • Provide technical support to customers, including troubleshooting and resolving issues with EPoS systems.
  • Liaise with customers and internal teams to ensure seamless delivery of services.
  • Conduct site surveys to assess and plan requirements for safe installation.
  • Collaborate with on-site contractors to agree requirements and ensure successful installation.
Requirements
  • Minimum 18 months experience in a field-based customer service engineering role, ideally in the hospitality/leisure industry.
  • Background knowledge in computer hardware (PCs, IP networks, and Wi-Fi).
  • Ability to provide 5 years of continuous past work history and satisfactory references.
  • Clean driving license is essential.
  • PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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