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Operations Management Professional

1 month ago

Birkenhead, Wirral, United Kingdom DCT Recruitment Full time

We are seeking an experienced Commercial Cleaning Operations Manager to join our client's team based in Wirral.

The client has a diverse range of properties, including commercial, industrial, student accommodation and hospitality sites.

The successful candidate will be responsible for managing the day-to-day operations of the cleaning services, ensuring high standards of quality and customer service are maintained.

This is an excellent opportunity for an experienced service manager to add value to the current operational team and contribute to the company's continued expansion.

Key Responsibilities:

  • Manage a team of cleaning staff to ensure efficient and effective delivery of services.
  • Develop and implement operational procedures to improve service quality and customer satisfaction.
  • Monitor and analyze key performance indicators to identify areas for improvement.
  • Collaborate with the sales team to identify new business opportunities.

Requirements:

  • Proven experience in a similar role, preferably in the commercial cleaning sector.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a reputable and established client in the Wirral area.

How to Apply:

Please submit your application, including your CV and a covering letter, to [insert contact details].