Data Operations Expert

12 hours ago


Reading, Reading, United Kingdom Project People Full time
Job Title: Senior Data Operations Analyst

Company Overview:
Project People is seeking a dynamic IT Operations Manager to lead a diverse team and optimise data operations across key services.

Job Description:
The ideal candidate will have experience in managing teams, driving performance, and delivering actionable insights that enhance billing, contact centres, retail operations, and more. This includes conducting trend and data analysis and presenting findings to both technical and non-technical audiences, ensuring that insights inform operational and strategic plans. The successful candidate will also be responsible for creating comprehensive reports that evaluate end-to-end service performance and identify opportunities for improvement.

Required Skills and Qualifications:
We are looking for a proven leader with a high level of analytical skills who can explain complex data in simple terms. The ideal candidate will have experience working within a telecoms environment and possess strong report writing capability. Familiarity with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace is also desired. Estimated Salary: £60,000 - £80,000 per year.

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