Dining Operations Manager

4 days ago


London, Greater London, United Kingdom Ottolenghi Full time

Ottolenghi is a renowned group of restaurants and delis celebrated for their vibrant, creative dishes, warm hospitality, and fostering a positive, inclusive culture. As we prepare to open our newest venue in Richmond, we're looking for a dedicated Shift Manager to join our welcoming and professional team.

This is an exciting opportunity to help lead a passionate team, deliver exceptional guest experiences, and contribute to the development of a new location. As a Shift Manager, you'll oversee daily operations, ensuring smooth service across both the shop and restaurant.

**Key Responsibilities:**

  • Train, motivate, and inspire your team while maintaining high standards of quality control, hygiene, and health & safety.
  • Develop skills in managing front-of-house and back-of-house operations and learn about the deli side of the business.

The Ideal Candidate:

  • At least 2 years of experience in a restaurant management role, ideally as a Shift Manager or in a similar position.
  • A passion for food, wine, and delivering exceptional guest service.
  • Strong leadership skills with the ability to inspire and communicate effectively with your team.
  • A proactive, hands-on approach to maintaining high standards of service, cleanliness, and organisation.

**What's in it for You:**

We offer flexible, fair hours (around 40–45 hours per week) with a focus on work/life balance. Other benefits include 5 day shifts per week, health benefits, staff meals, generous discounts at our restaurants, delis, and webstore, and opportunities for training and career growth.


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