Linux or Windows System Administrator

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Lumacron Technology Ltd. Full time

As a Systems Administrator at Lumacron Technology Ltd., you will be responsible for providing top-notch technical assistance and support to our organization's end-users. This role offers the opportunity to be actively involved in delivering responsive and effective user support, maintaining IT assets, documenting support interactions and solutions, and proactively monitoring infrastructure and system performance.

Key Responsibilities:
  • Provide quick and efficient IT support through various channels, including chat, phone, email, and trouble ticketing systems.
  • Support various technologies, including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite, and company internet connectivity and network infrastructure.
  • Facilitate equipment returns from terminated users or due to device replacements, while assisting in maintaining inventory of IT equipment.
  • Install, configure, and maintain printers, as well as perform triage and analysis against all requests submitted by end-users.
  • Installation, configuration, upgrading, and testing of desktops, laptops, and servers.
  • Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency.
  • Apply, install, diagnose, repair, maintain, and upgrade PC and iOS hardware, peripheral equipment to ensure optimal workstation performance.
Requirements:
  • 3+ years' work experience in a similar role.
  • Knowledge of computer systems and network applications with various operating systems and solutions.
  • Comfort with Windows or Linux troubleshooting and maintenance for both end-user workstations and server architecture.
  • Experience supporting Microsoft O365 environments and managing active directory and exchange.
  • Microsoft Windows Server experience.
  • Networking experience highly desired.
  • Technical certifications a plus (Network+, Sec+, MCSA).
Benefits:
  • Private Medical Insurance.
  • Company-paid Life Insurance.
  • Workplace Pension.
  • 28 days holiday plus 9 Bank and local holidays annually.
  • Cycle to Work scheme.
  • Annual bonus program based on company and employee performance.
  • Employee assistance program (EAP).


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