Service Excellence Manager

1 week ago


Derby, Derby, United Kingdom George's Tradition Full time

Deliver exceptional customer experiences and drive sales growth by leading a high-performing team in our busy takeaways.

You will work closely with the General Manager, contribute to shift planning, manage stock levels, and supervise a team of customer service and kitchen staff.

This is a fantastic opportunity to develop your leadership skills and progress to a senior management role.

We are seeking ambitious individuals who are passionate about delivering outstanding customer service and quality food standards, and who have experience in fast-paced, customer-facing environments.

  • Competitive salary: £24,500 - £32,000 per annum (dependent on experience)
  • Quarterly performance-related bonuses
  • 22 days holiday (pro-rata'd)
  • Rota's posted in advance
  • Opportunities for career advancement

We aim to exceed customer expectations and achieve outstanding results.


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