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UK Powertrain Service Excellence Leader

1 month ago

Derby, Derby, United Kingdom Wabtec Full time
About the Company

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. With nearly four centuries of collective experience, we have unmatched digital expertise, technological innovation, and world-class manufacturing and services.

Role Summary

The Fleet Performance and Field Service Delivery Director will be responsible for the safe and efficient delivery and performance of all Wabtec UK Powertrain Contracts and all product line service support at customer depots. This includes:

  • Maximising return on investment via opportunities with our UK customer base.
  • Responsible for long-term development/delivery of performance-based service contracts.
  • Providing value for money field service support to Wabtec's sister companies during OE warranty phase and also service and warranty support for Wabtec's UK Vehicle and Rail Systems product lines.
Key Requirements

To succeed in this role, you will need:

  • HND or degree qualified in Engineering or related discipline or alternatively qualified through extensive practical/operational experience.
  • Industry-recognised project management qualification.
  • Experience in providing a customer-focused service engineering delivery in a safety and service-critical operational environment.
  • Proven experience of performance tracking and improvement management across contracts and products.
  • Sound understanding of Health and Safety legislation and experience in leading safety improvement initiatives.