Service Support Manager- Surrey Downs H&CBand 6

2 weeks ago

East Molesey, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

Job Overview

Surrey Downs Health and Care

Molesey Community Hospital is a unit providing care and rehabilitation to promote health, maximise independence and quality of life. All patients are treated with dignity, respect, involved in decisions at all stages of their treatment and care and the team strives to achieve what matters most to the patients.

We are seeking a dynamic, passionate and motivated nurse willing to continue to expand and develop their own skills and knowledge.

Main Duties of the Job

  • To work within the multi-disciplinary team.
  • To assist the team in the provision of a high quality care.
  • To undertake clinical and team responsibilities relevant to the skills and competencies of the personal specification for this post.

Working for Our Organisation

Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person-centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

  • The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area.
  • CSH Surrey.
  • Epsom and St Helier's University Hospitals NHS Trust.
  • Surrey Council County.

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It's on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Detailed Job Description and Main Responsibilities

  • To work as part of the team and be accountable in the provision of a high standard of individual quality client care, within the agreed guidelines.
  • To treat all clients as individuals, respecting their privacy and dignity at all times.
  • To participate in the assessment process of care needs and implementation programmes of holistic care.
  • Involving, supporting, informing and educating family/carers.
  • To take every opportunity to promote health and wellbeing of clients.
  • To work without direct supervision and to maintain close liaison with the Senior Team Member.
  • To maintain clear and comprehensive, signed and contemporaneous records according to company procedures.
  • To maintain, develop and monitor standards of evidence-based nursing care.
  • To maintain own professional and clinical integrity in line with NMC guidelines.
  • To support/mentor team members and participate in clinical supervision activities.
  • To work in co-operation and partnership with all other professionals and agencies involved in the care of the client.
  • To be aware of and act upon when necessary, procedures that are in place to protect vulnerable individuals.
  • To participate in the company's Clinical Governance Strategy.
  • To participate in the company's Risk Management Strategy.
  • To undertake any such other duties as may be required from time to time as are consistent with responsibilities and scale of the post.

Person Specification

Qualifications

Essential Criteria

  • 1st level registration.
  • Evidence of clinical competencies.

Desirable Criteria

  • Evidence of continued Professional Development.

Experience

Essential Criteria

  • Experience relevant to particular Post.
  • To have an understanding of current issues affecting the NHS.

Desirable Criteria

  • Experience of clinical supervision and appraisal.
  • Involvement in quality programmes.

Skills

Essential Criteria

  • Effective communication, written and verbal.
  • Ability to work effectively as part of a team, valuing contributions from team members.
  • IT skills.

Other

Essential Criteria

  • To adapt positively to changes in working practices and patterns.

Desirable Criteria

  • Ability to work under pressure.

Employer Certification / Accreditation Badges

Applicant Requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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