Maintenance Operations Director

3 days ago

London, Greater London, United Kingdom RE-Search London Full time
Job Description: Maintenance Operations Director

We are seeking a seasoned Maintenance Operations Director to lead our maintenance team in delivering exceptional service to our high-end property portfolio in the UK and Europe.

About the Role
  • The successful candidate will be responsible for managing a team of maintenance professionals, overseeing external contractors, and ensuring quality control and timely delivery of services.
  • The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving.
Main Responsibilities
  1. Team Leadership: Lead a team of maintenance professionals, providing guidance, training, and support to ensure they meet the highest standards of performance.
  2. Contractor Management: Oversee and coordinate external maintenance contractors, ensuring that all sites receive the highest standards of maintenance and service delivery.
  3. Client Liaison: Act as a key point of contact for clients, ensuring they receive exceptional service and fostering a professional relationship.
  4. Site Visits: Conduct regular site visits across the UK and Europe to ensure maintenance standards are upheld, projects are on track, and any issues are addressed promptly.
  5. Problem-Solving: Identify and address potential maintenance concerns before they escalate, minimizing disruption to operations.
Candidate Requirements
  • Professionalism: A polished and professional individual with a strong customer service ethos and ability to make clients feel valued.
  • Effective Communication: Exceptional written and verbal communication skills, with the ability to build and maintain positive relationships with clients and contractors.
  • Leadership & Coordination: Proven experience in managing and coordinating external contractors, with strong organizational and leadership skills.
  • Proactive & Detail-Oriented: A proactive approach to maintenance, with an eye for detail and commitment to delivering high-quality results.
  • Experience in High-End Properties: Prior experience managing maintenance in luxury residential, hospitality, or office environments is highly desirable.
Salary & Benefits
  • The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave, is offered to all employees.

This is an exciting opportunity for a motivated and experienced Maintenance Operations Director to join our dynamic team, providing exceptional service and ensuring the smooth operation of high-end properties.

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