Telecoms Onboarding Expert
21 hours ago
The Telecoms Onboarding Expert at Bandwidth Recruitment will be responsible for planning, directing, and coordinating activities to ensure project goals are accomplished within defined scope and on time. You will create and execute project work plans, revise as necessary to meet changing needs and requirements, and identify and schedule project deliverables, milestones, and required tasks.
Key Responsibilities
This role involves building and fostering strong relationships with customers throughout the onboarding and implementation phase of engagement. You will educate customers regarding the onboarding and implementation process, ensure customer success by completing transition from implementation to long-term support, and facilitate customer meetings effectively.
Salary and Benefits
Our salary package starts at $90,000 per year, with opportunities for growth based on performance. In addition to your base salary, you will receive a comprehensive benefits package, including health insurance, life insurance, and a pension plan. We also provide extensive employee assistance programs, childcare support, cycle-to-work scheme, and generous annual leave entitlements.
Requirements
To be considered for this role, you should have a Bachelor's degree in Telecommunications, Business, Information Technology, or Computer Science. A minimum of 2 years of experience in software/telecom support roles is required. Excellent customer service skills, project management expertise, and strong communication and relationship-building abilities are essential.
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