Housing Officer
4 days ago
We are seeking a highly skilled and experienced Housing Officer to join our team at James Andrews Recruitment Solutions Ltd. As a key member of our team, you will be responsible for managing a portfolio of properties, providing tenancy management services, and ensuring that all tenants adhere to agreements.
Key Responsibilities- Manage a patch of 350 properties, ensuring that all properties are maintained to a high standard and that any issues are addressed promptly.
- Deal with low to medium level Anti-Social Behaviour (ASB), working closely with tenants and other stakeholders to resolve issues.
- Ensure that the management of void properties is carried out in line with allocation policy and voids procedures, minimizing void rent loss and other costs.
- Manage the allocations process, including nominations, mutual exchanges, and transfers, ensuring that the voids and lettings systems are maintained on the Housing Management System.
- Provide tenancy management services, including new tenant visits, mutual exchanges, and termination of tenancies.
- Experience in Social Housing, with a proven track record of managing properties and providing tenancy management services.
- Excellent customer service skills, with experience of dealing with difficult tenants.
- Experience of medium to low level ASB, with a proven ability to resolve issues.
- Experience of dealing with all aspects of tenancy management, including allocations, voids, and lettings.
- On-site parking.
- Employee Assistance Programme – Perkbox.
- Loan scheme.
- Generous Annual Leave allowance.
- Pension contribution matched up to 8%.
- Buy or sell annual leave.
- Staff Bonus.
- Life Assurance.
- 35 hours per week.
- Monday - Friday, 9am-5pm.
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