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Housing Officer

2 months ago

South East England, United Kingdom James Andrews Recruitment Solutions Ltd Full time £42,000
About the Role

We are seeking a skilled Housing Officer to join our team at James Andrews Recruitment Solutions Ltd. As a Housing Officer, you will play a crucial role in ensuring the effective management of void properties, allocation processes, and customer relationships within the social housing sector.

Key Responsibilities
  • Void Property Management: Ensure the management of void properties is carried out in line with allocation policy and voids procedures to minimize void rent loss and other costs.
  • Allocations Process: Manage the allocations process, including nominations, mutual exchanges, and transfers, ensuring the voids and lettings systems are maintained on the Housing Management System.
  • Customer Relationships: Develop and maintain excellent relationships with customers within the housing sector, providing a high level of customer service and support.
  • Risk Assessment and Management: Conduct risk assessments and implement effective risk management strategies to ensure the safety and security of customers and staff.
  • Financial Management and Budgeting: Manage budgets and financial resources effectively to ensure the efficient operation of the housing management system.
Requirements
  • Experience: Proven experience working as a Housing Officer in the social housing sector.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and stakeholders.
  • Knowledge: In-depth knowledge of social housing policies, procedures, and regulations.
What We Offer
  • Competitive Salary: Up to £42,000 per annum, depending on experience.
  • Enhanced DBS: Willingness to undergo an enhanced DBS check.
  • Employee Benefits: On-site parking, Employee Assistance Programme (Perkbox), generous annual leave allowance, pension contribution matched up to 8%, buy or sell annual leave, and staff bonus.