Technical Account Manager

5 days ago


Bristol, Bristol, United Kingdom In Technology Group Limited Full time
Job Title: Technical Account Manager

A rapidly growing Managed Service Provider is seeking a skilled Technical Account Manager to manage client relationships and drive business growth.

The successful candidate will be responsible for:
* Developing and executing account plans to meet client needs and expectations.
* Providing technical recommendations and advice to clients, including identifying areas for service improvement and making relevant suggestions to the management team.
* Collaborating with the sales team to identify new business opportunities and driving revenue growth.

Key Requirements:
* At least 2 years of experience in account management or a similar role, ideally within an MSP.
* Demonstrable experience delivering excellent customer service and managing client accounts.
* Knowledge of best practice for IT service management and ability to define and deliver an IT roadmap for client accounts.

This role offers a competitive salary of £32,000 - £37,000 per annum, as well as benefits such as hybrid working, life assurance, annual bonus scheme, and pension scheme.

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