Front Line Administrative Assistant

5 days ago


Swindon, Swindon, United Kingdom NHS Full time
Join Our Team
We are a leading healthcare provider, and our Community Dental Service is a key part of our organization. As a Dental Reception Service Coordinator, you will play a vital role in delivering high-quality services to our patients. You will be responsible for handling patient inquiries, making appointments, and processing payments, as well as providing administrative support to the dental reception team. If you have excellent communication and organizational skills, a keen eye for detail, and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
- Handle face-to-face, written, answer-phone, and telephone inquiries in line with procedures and service standards.
- Provide information and advice about dental services and access to NHS dental care for unregistered patients.
- Travel to other sites within the Community Dental Service as required and sometimes at short notice.

Requirements
- Est. Salary: £25,000 - £30,000 per annum.
- NVQ Level 3 or equivalent training and experience.
- RSA Intermediate or equivalent.
- Knowledge of the NHS Dental Rules and Regulations.
- Significant experience of general office work, including cash handling and banking duties.

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